The Holidog ‘Happy Box’; free automatic renewals and poor customer care come as standard

image1Holidog have been streaming a torrent of direct marketing towards me since I registered with the site a couple of years ago just to get a feel for the service.  These emails continue sometimes daily despite me having never used the site either as a pet sitter, or for pet sitting services.  However, when they sent out an offer to try their happy box last month, I thought it was worth a go.  Unfortunately, rather than happiness, this box has ended only in disappointment, frustration, and what will consequently become the end of what could have been a beautiful relationship.

We received the happy box 5 days ago, and our big brown bubbly Labrador showed a mild degree of disinterest; she liked the snacks, but has blatantly ignored the scented rubbery toy.  I had actually responded to the offer of a ‘fox in a box’, but this was not what we received, and since I have had no communication from Holidog at all about when the box would arrive, or what to expect, it was a surprise for all of us.  I was not at all certain that this particular ‘treat’ was worth £29 a month. But I did consider purchasing a one-off box maybe every few months, around Christmas, time for instance, Easter, and Birthdays. Continue reading “The Holidog ‘Happy Box’; free automatic renewals and poor customer care come as standard”